San Jose, California Hotel ReviewsLocated minutes from downtown San Jose, and within close proximity to the San Jose Convention Center and HP Pavilion, Hotel Elan truly has it all. But don't talk our word for it. Take the words of our very satisfied guests. Read the guest reviews below to learn more about the impeccable services and pet friendly accommodations offered at Hotel Elan. If you'd like, feel free to write a hotel review of your own.
Outstanding customer service"Leah provided me with outstanding customer service. She went out of her way to help me feel comfortable while on my business trip. All your employees should look up to her and the great customer service she provides, thanks Leah."
- Marie from Chula Vista
Extremely helpful and accommodating"I called from the Highway and the person at the front desk June 2nd at 4"30 pm was extremely helpful and accommodating, thank you."
- Manuel from Gold Canyon
We were 100% comfortable"I especially appreciate one of your workers that has been going out of her way when I stayed to make sure we were 100% comfortable, thank you Valerie.(All 10's on score sheet for room accommodations/service/cleanliness/breakfast)."
- Roxana from San Jose stay
Valerie at the front desk was extremely kind and helpful to me and my wife"Valerie at the front desk was extremely kind and helpful to me and my wife. We appreciate her excellent service. (All 10's on score sheet for room accommodations/service/cleanliness/breakfast)."
- J.Y. Lee from Rocklin
The girls at the front desk are awesome"The girls at the front desk are awesome, and their customer service is great!.Great job ladies."
- Velia from San Jose
A place with a feeling of home away from home"Leah, Valerie, April, Mark, Patricia, and Miguel have made my stay extremely pleasant, comfortable, and enjoyable. They to me have represented the company well over and above the call of duty. You company says "A place with a feeling of home away from home". I have very much found it to be so true here. You have an outstanding staff. I would and have recommended this hotel to family and friends. I will return, thank you. (All 10's on score sheet for room accommodations/service/cleanliness/breakfast)."
- Cynthis from San Jose
Mark made my stay here very nice"Mark made my stay here very nice. He was very knowledgeable and went over and beyond to ensure my check-in was a successful one. I frequently visit San Jose and because of the genuine and helpful service from him its very likely I will return"
- Dev Mclaughlin from Calabasas